Seasonal Visitor Assistant - Pen y Pass, Information Hub
Pen-y-Pass, Caernarfon

About Us

Eryri National Park Authority (ENPA) protects the natural beauty, wildlife, and cultural heritage of Eryri National Park. Covering 823 square miles, the park is home to the highest mountain in Wales, the largest natural lake in Wales, and over 26,000 people.

We are now looking for a Seasonal Visitor Assistant to join us on a part-time basis, working 3 - 5 days per week, for a fixed-term contract until November 2026.

Welsh language skills are essential for the job. Please read the job description for the exact level required for this job role.

The Benefits

- Salary of £24,796 – £25,989 per annum (pro rata)
- Pension scheme
- 360 Wellbeing App, including GP access, mental health support, and fitness resources
- Discounts and financial support programs
- The chance to work in an area of outstanding natural beauty

The Role

As a Seasonal Visitor Assistant, you will provide advice and support to visitors within our Pen y Pass Information Hub, regarding Yr Wyddfa, the area and Eryri National Park more widely.

Specifically, you’ll offer face-to-face advice and handle a wide range of visitor enquiries, encouraging responsible use of the countryside and promoting local attractions and resources.

You'll also help raise awareness of the Park’s special qualities and provide a welcoming and informative point of contact, while promoting visitor safety and sustainable tourism practices.

Additionally, you will:

- Support retail services
- Ensure the Hub remains clean, tidy and compliant
- Help organise staff rotas
- Handle visitor complaints and praise
- Support the Sustainable Tourism Manager

About You

To be considered as a Seasonal Visitor Assistant, you will need:

- The ability to communicate in Welsh and English
- Extensive experience of climbing in the area
- Local knowledge and enthusiasm for the qualities of the National Park and the area
- Good knowledge of Wales’s geography and attractions
- Good written and verbal communication skills
- Basic IT skills, including Microsoft Outlook, Word, and Excel
- Willingness to work weekends and bank holidays

The closing date for this role is 16th March 2026.

Other organisations may call this role Visitor Information Assistant, Tourist Information Officer, Heritage Assistant, Visitor Services Assistant, or Front of House Assistant.

So, if you want to become a Seasonal Visitor Assistant and inspire responsible exploration of Eryri, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Yr Ysgwrn Welcome and Engagement Officer
Yr Ysgwrn, Trawsfynydd (with hybrid working)

About Us

Eryri National Park Authority (ENPA) protects the natural beauty, wildlife, and cultural heritage of Eryri National Park. Covering 823 square miles, the park is home to the highest mountain in Wales, the largest natural lake in Wales, and over 26,000 people.

We are now looking for a Yr Ysgwrn Welcome and Engagement Officer to join us on a part-time basis, working four days per week for a two year fixed-term contract.

Welsh language skills are essential for the job. Please read the job description for the exact level required for this job role.

The Benefits

- Salary of £25,583 - £26,824 per annum
- Pension scheme
- 360 Wellbeing App, including GP access, mental health support, and fitness resources
- Discounts and financial support programs
- The chance to work in an area of outstanding natural beauty

The Role

As a Yr Ysgwrn Welcome and Engagement Officer, you will help deliver an excellent visitor experience while promoting Yr Ysgwrn as a cultural centre within Eryri National Park.

Welcoming individuals, families, schools and groups to the site, you will interpret Yr Ysgwrn and its surroundings through guided tours and visitor engagement across the Farmhouse, Beudy Ty and Gallery.

You will also ensure the site is presented to the highest standard and provide helpful advice and information about Yr Ysgwrn and the wider National Park to support a positive and enjoyable visitor experience.

Additionally, you will:

- Assist in organising activities and events, and contribute ideas to programme development
- Sell tickets and merchandise, and maintain the presentation of the shop area
- Provide refreshments and maintain cleanliness in the café area
- Build relationships with schools, tourism partners and community groups
- Follow financial procedures, including till management, stock control and end-of-day banking
- Promote sustainable practices and responsible countryside use

About You

To be considered as a Yr Ysgwrn Welcome and Engagement Officer, you will need:

- The ability to communicate in Welsh and English
- Experience of either working on community plans, leading or supporting groups of the public, or collaborating with educational groups and schools
- Good knowledge of Welsh heritage and culture
- Knowledge of Yr Ysgwrn and the local area, and enthusiasm for the qualities of the National Park and the area
- To be educated to GCSE standard or equivalent
- The willingness to work weekends, bank holidays and occasional evenings on a rota system

Please note, this role will require the successful candidate to undergo a DBS check.

The closing date for this role is 23rd March 2026.

Other organisations may call this role Visitor Experience Officer, Visitor Engagement Officer, Visitor Services Officer, Visitor Centre Assistant, Visitor Services Assistant, Visitor Experience Assistant, Heritage Engagement Officer, or Visitor Information Officer.

So, if you’re looking for an engaging role as a Yr Ysgwrn Welcome and Engagement Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Sustainable Tourism Officer
Penrhyndeudraeth, Gwynedd (with hybrid working)

About Us

Eryri National Park Authority (ENPA) protects the natural beauty, wildlife, and cultural heritage of Eryri National Park. Covering 823 square miles, the park is home to the highest mountain in Wales, the largest natural lake in Wales, and over 26,000 people.

We are now looking for a Sustainable Tourism Officer to join us on a part-time basis, working 21 hours per week across three days, for a 12 month fixed-term contract.

Welsh language skills are essential for the job. Please read the job description for the exact level required for this job role.

The Benefits

- Salary of £32,061 - £36,363 per annum (pro rata)
- Pension scheme
- 360 Wellbeing App, including GP access, mental health support, and fitness resources
- Discounts and financial support programs
- The chance to work in an area of outstanding natural beauty

The Role

As a Sustainable Tourism Officer, you will support the development and delivery of initiatives that promote responsible tourism while protecting the natural beauty, wildlife and cultural heritage of Eryri National Park.

Working within the Partnerships Department, you will co-ordinate and implement sustainable tourism policies, projects and actions within the National Park, helping to reduce the negative impacts of tourism while maximising its benefits.

You will also collaborate with partners, businesses and organisations to develop sustainable travel and transport solutions for visitors, identify funding opportunities and support project delivery.

Additionally, you will:

- Co-ordinate responses to tourism-related consultations
- Gather, analyse and share research relating to sustainable tourism
- Represent the Authority on tourism, travel and transport partnerships and groups
- Support brand development and campaigns promoting responsible tourism
- Lead the development and analysis of visitor research and sustainable tourism measures

About You

To be considered as a Sustainable Tourism Officer, you will need:

- The ability to communicate in both English and Welsh
- Experience of developing and implementing marketing, brand or campaign messages
- Experience of carrying out research, including gathering, analysing and reporting on data
- Experience of managing and delivering projects effectively and efficiently
- Knowledge and understanding of sustainable tourism
- A degree-level qualification in a tourism-related or relevant subject, or a certified qualification in a tourism management subject, or significant relevant experience
- A full, valid driving licence

The closing date for this role is 23rd March 2026.

Other organisations may call this role Sustainable Tourism Co-ordinator, Eco-Tourism Officer, or Environmental Officer.

So, if you’re looking for an impactful role as a Sustainable Tourism Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.